My adventurous friend Jen on the sheer delight of cutting the cord…
Ladies and Gentlemen, I have quit comcast.
Aside from the cost savings, which I’ll get to in a second, the process of quitting has been delicious.
First, there was the outbound call:
Me: Hello Comcast, I would like to cancel my service.
CC: Sorry to hear that ma’am. Could you tell me why you’re canceling today?
Me: I don’t want cable tv anymore and I have found another internet service provider.
CC: Oh, well I’d be happy to offer you more channels ma’am.
Me: Maybe you didn’t hear me. I don’t want cable tv anymore.
CC: I’m sorry to hear that ma’am. Let’s look at your internet service. You said you’re switching to another provider. Do you know which one?
CC: <pause> Oh, well, did you check their download and upload speed? Because many providers advertise a higher number then they offer and Comcast is the fastest on the market. You’re currently at 12 mbps. We can offer you 18 at the same price.
Me: I’m getting 68, actual, and it’s half the price.
CC: <pause> Oh, well, OK. If you ever decide to come back to Comcast, just give us a call, OK?
1 Day later, I got a followup call and we basically went through the same script.
I then ripped out all of Comcast’s hardware: 3 different boxes w/3 power cords, 1 remote, 2 or 3 ethernet cables, 3 coaxials
In its place:
12 months internet for $400. 100mbps advertised, getting ~68. — No hardware except ethernet cord out of wall.
1 *much* better wireless router $120 (+ power cord)
1 Roku box + HDMI + remote cable which not only offers shittons of channels + Netflix, Hulu, Amazon, etc. but also streams internet radio $89
ps – comcast told me when i moved in, that if i ever quit cable i could plug the coaxial into the wall and get basic channels. i now get my occasional local news fix + ~22 other channels
12 months from now cost w/comcast: $1188
12 months cost from now w/out: $609
24 months from now cost w/comcast: $2376
24 months cost from now w/out: $1009
It took determination to finally pull the plug, but man I’m glad I did.